Public Ticket #1006537
filling out my profile


  •  2
    Anne Louise started the conversation

    I find instructions for entering  and  updating my profile to be confusing and conflicting. I have not been able to enter any specific information about my languages, rates, etc. 

    I uploaded a 985K photo but only a slice showing my eyes appears. I entered a paragraph about myself but that led  to another page asking me to upload a tagline photo and fill in more fields describing myself and my contact information. 

    I've found fields for entering rates and other information on another page but when I click on a field to enter the data, there is no response. 

    I see Dmitri's profile but have no clue as to how to access and fill in similar fields myself, as well as to link to ProZ.com, TM-Town, etc.  

    Also, when I click to view a video, I am taken to a screen where I have to sign in and register, although I'm already registered and signed in! 

    This is most frustrating. Please help.

  •  24
    Dmitry replied

    Hi Anne!

    Happy New Year! I'm sorry you're experiencing problems, updating your profile. For your convenience, I've recorded a video that explains how you can update information in your profile. Please, take a look below and let me know if you have any questions.

    Thank you!

  •  24
    Dmitry replied

    Hey Anne!

    Just checking if you still have problems filling out your profile or can we close this ticket? Thanks in advance!

  •  2
    Anne Louise replied

    I have been working on a translation and have not had the opportunity even to watch the video. You can close the ticket and when I've had a chance to return to the issue, if I still have any problems, I'll contact you to open a new one - will that be OK>

    Kind  regards,

    Anne Louise, CT

  •  24
    Dmitry replied

    Hi Anne! Sounds like a plan!I'm closing this ticket for now, but if you ever have any problems again just open a new one. Enjoy the rest of your week!